Because garage door springs and openers can degrade over time, it’s important to occasionally test this safety feature. With the garage door open, place a solid object such as a 2-by-4 board or a cinder block where the door will close. Never test any safety feature using your or another person’s body. With the board or block in place, press the close button. If working properly, the garage door should close on the obstruction and immediately reverse the closing operation when it comes in contact with it.
Should an object or individual become trapped, or if a malfunction occurs, pulling on the handle will allow the user to manually lift the door up or down. If a garage door is good working order, the spring system that runs across the top of the door opening should provide enough assistance so an average adult can lift the door with relatively little effort.
Mechanical garage door openers can pull or push a garage door with enough force to injure or kill people and pets if they become trapped. All modern openers are equipped with “force settings” that make the door reverse if it encounters too much resistance while closing or opening. Any garage door opener sold in the United States after 1992 requires safety eyes—sensors that prevent the door from closing if obstructed. Force settings should cause a door to stop or reverse on encountering more than approximately 20 lbs (9.07 kg) of resistance. Safety eyes should be installed a maximum of six inches above the ground. Many garage door injuries, and nearly all garage door related property damage, can be avoided by following these precautions.
I believe when making appointment for installment all charges should be discussed. In my case we payed in advance for installment of 2 garage door openers, however at time of installment we had to pay an additional 100.00 for 2 doors as there was no existing garage door openers previously...These are questions that should be asked at initial stage and not surprise customer at installment with additional fees. Read less
Roberto was very courteous and explained the details of what he was doing. He also pointed out a repair I might consider having done (replacement of the bottom panel of my door) and asked the office to follow up with me on this. Someone did follow up with me and since replacement of the bottom panel is not an option and I would have to replace the door, I decided that I can wait. 

One aspect of hiring a garage door professional that differs, however, is emergency service. If you need after-hours or weekend service for a damaged or malfunctioning garage door or opener, be sure to ask your garage door contractor upfront about emergency service call fees, which can cost hundreds more than regular services. Unless it’s absolutely necessary, you may save significant money by scheduling garage door repairs and services during normal business hours.


The tech that serviced your door must not understand simple mechanics. The tracks do not move, so they do not need to be lubricated. All that does is make a mess. The rollers and hinges DO move, so it is logical to lubricate them, at the hinge barrel or pivot point, and in the little area near the stem of the rollers where you can see the bearings. Adding a bit of lube to the torsion spring also cuts down on the friction between the coils and makes the spring glide easier. However, too much will make it spritz out lube as the door opens and closes, and that it less than desirable. Same thing for pulleys on an extension spring door.
Widths - in addition to doors coming in a range of styles, they can be found as double-width and single-width styles. There are some serious considerations when opting for one over the other. For example, if a homeowner decides to use a single door that covers the entire opening of a two-car garage they will have to make serious structural modifications to the entry way;
Technician gave me a window of 1-4pm, I called at 330 to see if he was on his way. He told me he would be there at 4pm, reason being was because of the amount of work orders he had that day. He was also by himself, had no helper. I was very satisfied that he was able to repair my garage door. He was very professional considering he showed up on a Friday afternoon on a 100 degree day. Thanks again

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