When I called to schedule the repair service, I was transferrd 5 times and spoke with 6 service reps. Each rep was very confused by my request to get my garage door repaired. One rep actually told me that Sears doesn't repair garage doors. I had to tell her that Sears installed the door. When I finally found a rep who could schedule my service, it took one week for the appointment.

Garage Door Installation – This includes the installation of a new garage door. Includes the door itself, the track, cables, springs, hinges, handles, locks and rollers.  It is the complete service and installation of a new door. We inspect all the parts, make adjustments to fit your garage opening, and service all elements during the installation process. Plus, we check to ensure all parts are in proper working order after installed.
Chris was very professional & thorough. He arrived on time & was able to answer all questions that I had. I was extremely satisfied with the quality of the work he performed. I spoke several times on the phone with Mrs. Carol who keep me informed prior to, during, and after the installation of my garage door. She was very professional, easy to talk with and resolved any misunderstanding that I had.
Fiberglass and vinyl garage doors are composite units, combining a steel core behind a fiberglass or vinyl skin. They have also polyurethane insulated base sections, or other type of foam insulation. These premium doors can match steel garage doors, and be a realistic imitation of wood (namely fiberglass units), but they may be more expensive than steel units.
Vinyl constructed garage doors are designed from the same materials as siding and window casements that you see on many homes.  This is a material that is lightweight and easy to work with.  Homeowners will find that vinyl is available in a wide range of color selections that will match the look of their home.  Vinyl can crack and bend out of shape if not properly taken care of.
Both springs broke on my double door, and I had no idea who to call. I asked my smart phone for garage door repairs and they gave me one company listed in Lebanon. I called and set up an appointment with the tech and he said he would be there in an hour. After 4 hours I called and they got me to the tech and here is what he said after my 4 hour wait: "We can't do that, you will need to call someone else." I asked if he needed to reschedule, and he said, "No, call some other company." My temperature was high and I looked on my computer and Precision came up on the screen. I looked it over real good, checked the reviews and called them on Saturday morning. They said a tech could be out by noon. The tech called at 10:30 and said he could be here by 11am if that was alright. It was. John showed up at 11, we greeted each other, I felt good as soon as I met him. He looked over the door, sure enough both springs broke, cable off. He gave me 3 options: just fix the springs and cable; do that and change out the rollers which were clearly rusted and lots of play; and do that with a life-time warranty. No pressure, he was ready to do whatever I said. I told him the first option for now, and he went right to work. My wife and I discussed that our door was over 14 years old and has had no maintenance at all, and we decided to have the warranty. No problem. John was through and thorough in no time at all. The door sounded amazing, we had gotten so used to the noise, until it was not there any more - smooth and quiet and efficient. I am so thankful the other company blew me off, so that I came in contact with Precision. Great job. I will recommend them to everyone. 5 STARS ALL THE WAY!
Looking to repair your garage door opener? Common problems could range from issues with the remote or wall switch that control the garage door opener to more serious issues like a grinding noise coming from the opener itself. If you need help with repairing your garage opener, schedule a repair appointment today! We repair all major brands and have same-day availability in most markets, so we can get your garage door opener repaired and running smoothly. To learn more about the cost of repairing garage doors, visit our garage door and opener installation and repair cost guide.
Mechanical garage door openers can pull or push a garage door with enough force to injure or kill people and pets if they become trapped. All modern openers are equipped with “force settings” that make the door reverse if it encounters too much resistance while closing or opening. Any garage door opener sold in the United States after 1992 requires safety eyes—sensors that prevent the door from closing if obstructed. Force settings should cause a door to stop or reverse on encountering more than approximately 20 lbs (9.07 kg) of resistance. Safety eyes should be installed a maximum of six inches above the ground. Many garage door injuries, and nearly all garage door related property damage, can be avoided by following these precautions.
"We had an unusual repair requirement. We have horizontal sliding steel doors on our 1950's equipment shed. The upper track was damaged by a roofer's forklift while they were loading supplies onto the roof. The track is made out of very heavy steel, not like the track in today's doors. Toby, responded to my request very quickly and came out of his way to inspect the damage. Although it was not something that he had encountered before, he was able to fix the track and the door is operating better than it has in years. Thank you."
Steel garage doors are one of the most durable options that can be chosen for the home. These doors should carry at least a 24 gauge rating for strength.  Steel can be painted or purchased with a backed on finish that will complement the color scheme of a home’s exterior.  Steel garage doors can be good deterrents for would be thieves that want to gain access to the home through the garage.  Steel doors can be quite heavy due to the materials used to construct them.
Test the door balance. A garage door should require only a few pounds of pressure to move it up and down. If springs wear out and lose their resiliency, a power garage door opener may need to work extra hard to lift the door. This can quickly wear out the motor on the opener. Replacing worn-out springs is usually a job for a professional technician.
Having a balanced garage door is one of the most important aspects of how well your garage operates. A garage door that opens and closes smoothly reduces unnecessary strain on the door parts. Conversely, an unbalanced garage door can strip gears, overheat and shorten the life of your opener. A tune-up by Balanced Garage Doors will keep it running better longer, thereby, reducing your long-term costs for garage door repairs.
Widths - in addition to doors coming in a range of styles, they can be found as double-width and single-width styles. There are some serious considerations when opting for one over the other. For example, if a homeowner decides to use a single door that covers the entire opening of a two-car garage they will have to make serious structural modifications to the entry way;
First, we always provide a written estimate that is signed before doing any work, fully explaining what we'll do in plain English so you'll understand it. When we've completed the job, we walk you through and show you what's been done so you can be confident that your door was fixed right. We stand behind the job with the industry's best warranty and our 24 hour call back policy.

John, the service tech, was able to show up 2 hours ahead of schedule which worked out great. He knew the problem and readily offered a fix to repair the contractor grade spring and roll bar to a heavier duty version. Repair was done in a short period time and I could not be happier with the end result. He was friendly and knowledgeable and cared about getting it done right. Very pleased with the work and warranty.


For Sears Garage Door Installation and Repair Services, making your garage door safe is as important as making it function well. For this reason, all of our repair services and tune-ups feature a 20-point safety check. Our technician will carefully examine your garage door panels, springs, sensors, safety release, hardware, track, and more. This ensures that, not only has our work been done well, but that your garage door poses no danger to your vehicles or family. Due to the intricacy of garage door systems, only garage service professionals should attempt to adjust, repair, or service door equipment.
Containment cables. When old extension springs break, the springs and cables become heavy whips that damage cars and even injure people. To solve the whipping problem, manufacturers now offer containment cables that run through the center of side-mounted extension springs. If you have extension springs and don’t plan to replace your door, make sure the springs have these containment cables, or have a professional install them.
You can reschedule or cancel your service at any time. To reschedule, simply go to Your Orders, find your service order and click on the ‘Contact Provider’ button on Your Orders page. To cancel, click on the 'Cancel Order' button on Your Orders page. Payment goes to the pro from your secure Amazon account. Because you aren't charged until the actual work is completed, cancelling a job doesn't require a refund.
There are many lubricants out there but many garage door experts suggest using WD-40 (or similar light weight oil) twice a year to keep garage doors in working shape. All the moving parts of the door should be lubricated, including the hinges, the springs and the rollers. A bead of oil across the top of the springs will give a nice coating, and spraying the rollers is most effective. Also, it’s a good idea to check your garage door hardware for loose screws, nuts and bolts as you lubricate.
Technician gave me a window of 1-4pm, I called at 330 to see if he was on his way. He told me he would be there at 4pm, reason being was because of the amount of work orders he had that day. He was also by himself, had no helper. I was very satisfied that he was able to repair my garage door. He was very professional considering he showed up on a Friday afternoon on a 100 degree day. Thanks again

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