The low rating on the CS is due to the fact that inwas out of town and my wife called because the garage door wouldn't open. We had repairs to the only other exit, and the CS said because it could be opened manually, it was no emergency. She was stuck in the house for over Sixteen hours. No emergency crew came out. Steve, a tech who came out the first time, fixed the door. It is not his fault CS took their sweet time to help a 45 year customer. I commend Steve. I do NOT have anything good to say about CS.
Regardless of the material, you will likely need to perform some regular maintenance tasks. A garage door professional can examine common problem areas to ensure all are working as they should. Additionally, it is necessary to examine the integrity of the door itself, since your garage can be especially vulnerable to security issues if your door is not structurally sound.
Safety Inspections: Garage doors operate under a massive amount of tension. It’s the tension that makes a garage door work properly, but this tension can also pose a threat when the garage door is out of order. To ensure that your garage remains a safe place, we provide an annual, 14-point safety inspection. This can pinpoint problem areas before they spiral out of control and help you prevent costlier repairs after something goes wrong.
Sears garage repair technicians are fast, with same-day, emergency repairs available in most areas. We can replace garage door broken springs, rollers, cables, hinges, sensors and weather seals. We can also adjust garage door tracks and springs to make sure your door operates smoothly. Having problems with your garage door opener? We can repair or replace that too. Check out our line of Craftsman Garage Door Openers. Craftsman is America’s #1 brand of garage door openers! 1
"I was very impressed with how quickly they responded to my request and Gabe's willingness to help! We had a 16 year old garage door opener that was problematic and wanted to replace it with a new smart garage door opener (upgrade) Everyone else we contacted either wanted a trip charge just for an estimate, or the earliest they could come out was 10 days to 2 weeks later. After not being able to shut our garage door again yesterday I was fed up and wanted it fixed NOW. Gabe came out and explained that the door wasn't closing right because the spring was improperly tensioned and showed us how the door should be balanced when halfway open. He then gave us choices. He could do the adjustment to the spring and adjust the old opener and we could probably get a couple more years out of it. He could install the new smart opener we had purchased already for us, although he couldn't warranty it for us because it was purchased elsewhere. Or he could install a new smart opener that he had brought with him and adjust the spring while doing that. We went with the 3rd option and he was finished in about an hour and a half. Everything works great now, no more issues. And if we do have an issue I know they can fix it same day or at least next day instead of 1-2 weeks later like everyone else. The only reason I didn't give them 5 stars is because his price was much higher than all of the other install quotes we dad (including the opener and laber). However, I understand that he had to get his markup on the garage door opener he had purchased and it was worth the extra money to us for the immediate service and just to have the project done and over with. Also I wanted to know how to get the opener to work on my smart phone and link it to my car and Gabe couldn't help me with either of those. He couldn't even tell me which of the MyQ apps in the list of 6 of them on my phone to install so I was on my own there. Another reason I didn't do 5 stars. I was able to get the app installed, although it was the second one I tried and it is connected and works now. But I still can't get it to work in my car so I guess I'll have to use the actual remote. Still we are satisfied with the job and would definitely recommend Elite Garage Doors. "
In many homes, the original garage door was installed during construction of the garage and the builder may have chosen the least expensive model. Decades later, the homeowner may decide to upgrade to a higher quality door. While appearance and cost will likely be the biggest considerations for most homeowners, other factors such as insulation value, ease of operation and safety features should also be considered. A highly rated garage door installation professional can offer more detailed advice.