When I called to schedule the repair service, I was transferrd 5 times and spoke with 6 service reps. Each rep was very confused by my request to get my garage door repaired. One rep actually told me that Sears doesn't repair garage doors. I had to tell her that Sears installed the door. When I finally found a rep who could schedule my service, it took one week for the appointment.
Response time was excellent. Alex was punctual, friendly, and knowledgeable. I had a 23 year old opener that I needed to replace. He came out and replaced it. It didn't take too long and he was professional in every way. I hope this new unit gives the service and longevity of the old one. We will see. From my experience with Precision Overhead Garage Door Service and Alex, I would use them again and I recommend them.read more
There are many lubricants out there but many garage door experts suggest using WD-40 (or similar light weight oil) twice a year to keep garage doors in working shape. All the moving parts of the door should be lubricated, including the hinges, the springs and the rollers. A bead of oil across the top of the springs will give a nice coating, and spraying the rollers is most effective. Also, it’s a good idea to check your garage door hardware for loose screws, nuts and bolts as you lubricate.

Garage door manufacturers typically produce garage doors fitted with torsion springs that provide a minimum of 10,000 to 15,000 cycles and are guaranteed for three to seven years. One cycle is a single opening and closing sequence. Most manufacturers offer a 30,000 cycle spring. However, it is important to remember that if the weight of the garage door is increased by adding glass, additional insulation, or even several coats of paint, the life of the torsion spring may be greatly reduced. Additionally, springs at highly humid environments, such as coastal regions tend to have a significantly shorter cycle life, due to the corrosive cracking.

The Certified Technician, Rey Lopez, was competent, professional, polite, and willing to work. He quickly removed the old door and installed the new one. He then explained the vast differences between what we originally had and what we'd just purchased (stronger spring/tension rates; increased viability of door opening/closing life; beefier hardware; plastic vs. nylon rollers; stronger door reinforcement). Ray performed with alacrity his tasks and then demonstrated the quiet, solid way the door retracted--no banging after the initial rise from the ground. Finally, his attention to detail was so precise that he enabled another remote controlling all three doors, plus he capped some frayed wires, thus solving the problem of why the door opened intermittently. I would rate him a "6" on a scale of "1-5", meaning he went above and beyond our expectations. His "can do" attitude, coupled with the deference he showed, will take him a long, long way. May HaShem richly bless him in his endeavors!read more
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You can reschedule or cancel your service at any time. To reschedule, simply go to Your Orders, find your service order and click on the ‘Contact Provider’ button on Your Orders page. To cancel, click on the 'Cancel Order' button on Your Orders page. Payment goes to the pro from your secure Amazon account. Because you aren't charged until the actual work is completed, cancelling a job doesn't require a refund.
“Every spring on every garage door will break,” says Jim Rice, owner of Broad Ripple Overhead Doors & Openers in Indianapolis. “After so many thousand times up and down, it gets metal fatigue and snaps. At least once a year, you should disconnect the garage door springs and lift the door up manually to see how well it’s balanced. Unless you hear metal screeching or something breaks, you don’t need us.”
“Every spring on every garage door will break,” says Jim Rice, owner of Broad Ripple Overhead Doors & Openers in Indianapolis. “After so many thousand times up and down, it gets metal fatigue and snaps. At least once a year, you should disconnect the garage door springs and lift the door up manually to see how well it’s balanced. Unless you hear metal screeching or something breaks, you don’t need us.”
I had Precision Doors come to my 1937 home to quote a new door to replace the original manual one. Service tech was prompt, patient, listened to my wishes to keep the house "old" in aesthetics, yet new and improved with the highest quality door they use. Joe, my tech, was phenomenal! He offered great advice and solutions to my situation, and even a better price all in. Confidence and trust was built in our very first meeting. The door was painstakingly installed with so many variables of old and new combinations. But Joe was amazing, and the door looks and operates flawlessly. Precision Door's top tier motor and door are the quietest I've ever witnessed. I feel so happy with my dealing with them. It was a great purchase and of the very best quality. One and done! And they offer a lifetime warranty on all of their work. It really can't be better. Have Precision Doors come to your home and you will be pleased that you did.read more
GREAT Company. Called in at 1:30 on a Saturday and my issue was fixed by 3:30 that same day. Our service tech Ken was a great guy who was A++++Can't ask for a better experience than I had with this company. I highly recommend this company and Ken to everyone. And their rates are very fair. GREAT Company to deal with. I wish any other contractor I've dealt with were even half as good as this company. A+++++++ all the way.read more
Both springs broke on my double door, and I had no idea who to call. I asked my smart phone for garage door repairs and they gave me one company listed in Lebanon. I called and set up an appointment with the tech and he said he would be there in an hour. After 4 hours I called and they got me to the tech and here is what he said after my 4 hour wait: "We can't do that, you will need to call someone else." I asked if he needed to reschedule, and he said, "No, call some other company." My temperature was high and I looked on my computer and Precision came up on the screen. I looked it over real good, checked the reviews and called them on Saturday morning. They said a tech could be out by noon. The tech called at 10:30 and said he could be here by 11am if that was alright. It was. John showed up at 11, we greeted each other, I felt good as soon as I met him. He looked over the door, sure enough both springs broke, cable off. He gave me 3 options: just fix the springs and cable; do that and change out the rollers which were clearly rusted and lots of play; and do that with a life-time warranty. No pressure, he was ready to do whatever I said. I told him the first option for now, and he went right to work. My wife and I discussed that our door was over 14 years old and has had no maintenance at all, and we decided to have the warranty. No problem. John was through and thorough in no time at all. The door sounded amazing, we had gotten so used to the noise, until it was not there any more - smooth and quiet and efficient. I am so thankful the other company blew me off, so that I came in contact with Precision. Great job. I will recommend them to everyone. 5 STARS ALL THE WAY!
As a first time homeowner, Home advisors is an invaluable tool! There is a steep learning curve that comes with buying a house!!!! Being able to have access to unbiased information is great! It really helps to have a basic idea of what costs are, and all the different things that go into each project. who knew that there was so much to consider when looking to replace garage doors!!!!
We know that you can oftentimes experience issues with your garage doors at the most inconven-ient times — sometimes in the worst weather and even during the odd hours at night. The thing is, these problems are not just inconvenient but can also be dangerous and cause accidents. That is why, we do not recommend hiring amateurs or adopting DIY solutions. We are available 24 hours, 7 days a week to address all your garage door needs. Our 24-Hour Emergency Garage Door Service comes with the highest quality service at the lowest possible price. What’s more, our technicians will give you on-site FREE cost estimates. To get the best value for your money, get in touch with us for your emergency garage door needs.

Technician gave me a window of 1-4pm, I called at 330 to see if he was on his way. He told me he would be there at 4pm, reason being was because of the amount of work orders he had that day. He was also by himself, had no helper. I was very satisfied that he was able to repair my garage door. He was very professional considering he showed up on a Friday afternoon on a 100 degree day. Thanks again
To make sure the job gets done right, our professional installers are local, licensed and insured. With a 9.7 out of 10 VOC score, our garage installers will exceed your expectations, provide reliable service, and install attractive garage doors that will transform your home’s appearance. All labor, products and installations are 100% backed by The Home Depot. Service you can trust.

This is the second time we have used this company. A year ad a half ago our spring broke on our single garage door and this week the spring broke on the double door. Each time a very neat young man came with excellent communication skiills and knowledge of the repair required. They arrive right on time and fixed it on the spot in a very timely manner at a fairly reasonable price. I have always been a person that never wanted to have a repairman come without my husband home. Based on the quality of the two employees I have had the pleaser of dealing with, that fear is unwarranted for this company.
One aspect of hiring a garage door professional that differs, however, is emergency service. If you need after-hours or weekend service for a damaged or malfunctioning garage door or opener, be sure to ask your garage door contractor upfront about emergency service call fees, which can cost hundreds more than regular services. Unless it’s absolutely necessary, you may save significant money by scheduling garage door repairs and services during normal business hours.
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