This is the second time we have used this company. A year ad a half ago our spring broke on our single garage door and this week the spring broke on the double door. Each time a very neat young man came with excellent communication skiills and knowledge of the repair required. They arrive right on time and fixed it on the spot in a very timely manner at a fairly reasonable price. I have always been a person that never wanted to have a repairman come without my husband home. Based on the quality of the two employees I have had the pleaser of dealing with, that fear is unwarranted for this company.
There are many lubricants out there but many garage door experts suggest using WD-40 (or similar light weight oil) twice a year to keep garage doors in working shape. All the moving parts of the door should be lubricated, including the hinges, the springs and the rollers. A bead of oil across the top of the springs will give a nice coating, and spraying the rollers is most effective. Also, it’s a good idea to check your garage door hardware for loose screws, nuts and bolts as you lubricate.
“Every spring on every garage door will break,” says Jim Rice, owner of Broad Ripple Overhead Doors & Openers in Indianapolis. “After so many thousand times up and down, it gets metal fatigue and snaps. At least once a year, you should disconnect the garage door springs and lift the door up manually to see how well it’s balanced. Unless you hear metal screeching or something breaks, you don’t need us.”
When I called to schedule the repair service, I was transferrd 5 times and spoke with 6 service reps. Each rep was very confused by my request to get my garage door repaired. One rep actually told me that Sears doesn't repair garage doors. I had to tell her that Sears installed the door. When I finally found a rep who could schedule my service, it took one week for the appointment.

Roberto was very courteous and explained the details of what he was doing. He also pointed out a repair I might consider having done (replacement of the bottom panel of my door) and asked the office to follow up with me on this. Someone did follow up with me and since replacement of the bottom panel is not an option and I would have to replace the door, I decided that I can wait.
It is precisely on those coldest days of the year when you most need and appreciate the convenience of opening and closing your garage door quickly. Sadly, that's exactly the kind of day when moisture and cold can conspire to make this difficult. Garage doors can and do freeze to the garage floor. Sometimes it is just a minor icy connection between the two that can be broken when you hit the opener button. If the door refuses to budge on the first attempt, though, resist the urge to keep banging on the automatic opener button. This is likely to cause a more serious problem with the garage door opener—including, but not limited to, stripped gears, broken springs, and a burned-out motor on the opener.

Whether your garage door problem requires a replacement or repair of the door itself or any of its components, our technicians will be able to advise you on the most cost-effective and appropriate solution. We oftentimes get called for quick fixes of broken garage door springs, broken rollers and bent garage door tracks; repairs of garage door openers and cables; replacements of garage door drums and panels; insulation installation as well as tune-ups and inspection. Whatever is the prob-lem with your garage door, we can definitely handle it. Our team of technicians are highly trained and experienced in any type of emergency garage door service. Whatever the make or model, they will be able to diagnose the problem, offer you solutions and immediately fix the issues. They do it well and they do it fast. That’s A1 service for you!
Get a price quote on a New Garage Door- Use our super-simple garage door designer to learn about the available options, pick the ones you like best, and send it to us for a free quote. It's the fastest way to shop for a garage door on the web. In less than 10 minutes, you'll have a much better idea what you want and get a price without sales pressure. Click garage door designer to get started...
"We had an unusual repair requirement. We have horizontal sliding steel doors on our 1950's equipment shed. The upper track was damaged by a roofer's forklift while they were loading supplies onto the roof. The track is made out of very heavy steel, not like the track in today's doors. Toby, responded to my request very quickly and came out of his way to inspect the damage. Although it was not something that he had encountered before, he was able to fix the track and the door is operating better than it has in years. Thank you."
An extension spring counterbalance system consists of a pair of stretched springs running parallel to the horizontal tracks. The springs lift the door through a system of pulleys and counterbalance cables running from the bottom corner brackets through the pulleys. When the door is raised, the springs contract, thus lifting the door as the tension is released. Typically these springs are made of 11 gauge galvanized steel, and the lengths of these springs are based on the height of the garage door in question. Their lifting weight capacity can best be identified by the color that is painted on the ends of the springs.
This is the second time we have used this company. A year ad a half ago our spring broke on our single garage door and this week the spring broke on the double door. Each time a very neat young man came with excellent communication skiills and knowledge of the repair required. They arrive right on time and fixed it on the spot in a very timely manner at a fairly reasonable price. I have always been a person that never wanted to have a repairman come without my husband home. Based on the quality of the two employees I have had the pleaser of dealing with, that fear is unwarranted for this company.
The garage we take for granted very likely stores thousands of dollars worth of tools and household belongings, not to mention your automobiles. Yet this space is typically rather easy for intruders to penetrate. Garage security can be greatly improved by installing a modern garage door opener that features rotating digital codes, which can foil even the most tech-savvy prowlers.
Technician gave me a window of 1-4pm, I called at 330 to see if he was on his way. He told me he would be there at 4pm, reason being was because of the amount of work orders he had that day. He was also by himself, had no helper. I was very satisfied that he was able to repair my garage door. He was very professional considering he showed up on a Friday afternoon on a 100 degree day. Thanks again

Chris was very professional & thorough. He arrived on time & was able to answer all questions that I had. I was extremely satisfied with the quality of the work he performed. I spoke several times on the phone with Mrs. Carol who keep me informed prior to, during, and after the installation of my garage door. She was very professional, easy to talk with and resolved any misunderstanding that I had.


Both springs broke on my double door, and I had no idea who to call. I asked my smart phone for garage door repairs and they gave me one company listed in Lebanon. I called and set up an appointment with the tech and he said he would be there in an hour. After 4 hours I called and they got me to the tech and here is what he said after my 4 hour wait: "We can't do that, you will need to call someone else." I asked if he needed to reschedule, and he said, "No, call some other company." My temperature was high and I looked on my computer and Precision came up on the screen. I looked it over real good, checked the reviews and called them on Saturday morning. They said a tech could be out by noon. The tech called at 10:30 and said he could be here by 11am if that was alright. It was. John showed up at 11, we greeted each other, I felt good as soon as I met him. He looked over the door, sure enough both springs broke, cable off. He gave me 3 options: just fix the springs and cable; do that and change out the rollers which were clearly rusted and lots of play; and do that with a life-time warranty. No pressure, he was ready to do whatever I said. I told him the first option for now, and he went right to work. My wife and I discussed that our door was over 14 years old and has had no maintenance at all, and we decided to have the warranty. No problem. John was through and thorough in no time at all. The door sounded amazing, we had gotten so used to the noise, until it was not there any more - smooth and quiet and efficient. I am so thankful the other company blew me off, so that I came in contact with Precision. Great job. I will recommend them to everyone. 5 STARS ALL THE WAY!
In many homes, the original garage door was installed during construction of the garage and the builder may have chosen the least expensive model. Decades later, the homeowner may decide to upgrade to a higher quality door. While appearance and cost will likely be the biggest considerations for most homeowners, other factors such as insulation value, ease of operation and safety features should also be considered. A highly rated garage door installation professional can offer more detailed advice.
Steel entry doors - when a garage is being fitted with new doors, it is also a good idea to consider a separate single 3x68 exterior door with half-glass and locksets too. These may require some carpentry, but they are a good way to allow for some flexibility in the choice of larger garage door, and can ensure that the homeowner will have more than a single way in or out of the structure. The average costs for such a feature range from $250 to $1000 each.
Sectional: Also known as a raised panel door, this door is the most common. It is made of several horizontal panels hinged together, fitted with wheels and mounted within a track. The biggest advantage of this door is it takes up relatively little space and easily controlled with a standard remote garage door opener for a nominal cost. Their moving parts are readily accessible which can keep repair costs low. The average cost for sectional door repairs is $128.
Ryan came to my rescue within 6 hrs of my call. He was professional, knowledgeable, friendly, and very thorough. He got my door up and running after figuring out what 3 others could not! Don’t try and go the cheapest route like I did because you’ll end up wasting time and money. Hire the pros like Ryan FIRST! If I ever need someone in the future, I’ll be calling them first thing! HIGHLY RECOMMENDread more
We know that you can oftentimes experience issues with your garage doors at the most inconven-ient times — sometimes in the worst weather and even during the odd hours at night. The thing is, these problems are not just inconvenient but can also be dangerous and cause accidents. That is why, we do not recommend hiring amateurs or adopting DIY solutions. We are available 24 hours, 7 days a week to address all your garage door needs. Our 24-Hour Emergency Garage Door Service comes with the highest quality service at the lowest possible price. What’s more, our technicians will give you on-site FREE cost estimates. To get the best value for your money, get in touch with us for your emergency garage door needs.
Steel garage doors are one of the most durable options that can be chosen for the home. These doors should carry at least a 24 gauge rating for strength.  Steel can be painted or purchased with a backed on finish that will complement the color scheme of a home’s exterior.  Steel garage doors can be good deterrents for would be thieves that want to gain access to the home through the garage.  Steel doors can be quite heavy due to the materials used to construct them.
Our highly skilled technicians are specialists in every aspect of garage door repair including broken springs, rollers, and door remotes as well as garage door opener replacement and new door installation. We offer 24/7 services throughout Gwinnett, North Fulton, Cobb, Cherokee, Forsyth, Hall, North DeKalb, Barrow, Bartow, Dawson, Gilmer, Gordon, Lumpkin, Pickens, Walton and Whitfield Counties.
Both springs broke on my double door, and I had no idea who to call. I asked my smart phone for garage door repairs and they gave me one company listed in Lebanon. I called and set up an appointment with the tech and he said he would be there in an hour. After 4 hours I called and they got me to the tech and here is what he said after my 4 hour wait: "We can't do that, you will need to call someone else." I asked if he needed to reschedule, and he said, "No, call some other company." My temperature was high and I looked on my computer and Precision came up on the screen. I looked it over real good, checked the reviews and called them on Saturday morning. They said a tech could be out by noon. The tech called at 10:30 and said he could be here by 11am if that was alright. It was. John showed up at 11, we greeted each other, I felt good as soon as I met him. He looked over the door, sure enough both springs broke, cable off. He gave me 3 options: just fix the springs and cable; do that and change out the rollers which were clearly rusted and lots of play; and do that with a life-time warranty. No pressure, he was ready to do whatever I said. I told him the first option for now, and he went right to work. My wife and I discussed that our door was over 14 years old and has had no maintenance at all, and we decided to have the warranty. No problem. John was through and thorough in no time at all. The door sounded amazing, we had gotten so used to the noise, until it was not there any more - smooth and quiet and efficient. I am so thankful the other company blew me off, so that I came in contact with Precision. Great job. I will recommend them to everyone. 5 STARS ALL THE WAY!
Torsion springs have three advantages over extension springs: They’re quieter, safer and easier to fine-tune. Torsion springs are quieter because you don’t have a spring knocking against a roller track. They’re safer because when a spring breaks, it usually stays on the bar. Finally, you can fine-tune the tension on a torsion spring so the door is perfectly balanced. Setting the tension on torsion springs has always been very dangerous, but torsion and extension spring systems with easy, do-it-yourself tensioning (Photo 7) are available. If you don’t use one of these DIY-friendly, easy tensioning systems (Clopay EZ-Set Spring and Wayne-Dalton TorqueMaster are two brands), you should hire a professional to release and set the tension on a torsion spring.
The history of the garage door could date back to 450 BC when chariots were stored in gatehouses, but in the U.S. it arose around the start of the 20th century. As early as 1902, American manufacturers—including Cornell Iron Works—published catalogs featuring a "float over door." Evidence of an upward-lifting garage door can be found in a catalog in 1906.[4]
The company is fantastic! Great customer service, quick and courteous response, knowledgeable repairman, quickly repaired, spent time confirming operability of door and opener and the price was more than reasonable. I recommend them heartily and would not use any other company than theirs for future issues, if any. Plus a 1 year warranty on service performed. they can't be beat as far as I am concerned. Ron K.
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